Privacy Policy
Southees is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.southees.com.au and interact with our services.
Information We Collect
We collect personal information that you provide to us directly, including but not limited to:
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Name
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Email address
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Shipping address
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Payment details
We collect information about your interaction with our Site, such as:
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IP address
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Browser type
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Pages visited
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Referring website
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small files stored on your device that help us understand how you use our Site and improve our services. You can manage cookies through your browser settings.
How We Use Your Information
We use your information for the following purposes:
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To process and fulfill your orders
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To communicate with you regarding your orders and provide customer support
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To improve our Site and services based on your feedback
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To send promotional materials and updates (if you have opted in)
How We Share Your Information
We may share your information with third-party service providers who assist us in operating our Site, processing payments, and delivering products. These third parties are bound by confidentiality agreements and are only allowed to use your information as necessary to perform their functions.
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a subpoena or court order).
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
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Access and review your personal information held by us
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Request corrections to any inaccurate or incomplete information
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Request deletion of your personal information, subject to legal requirements and our retention policies
To exercise these rights, please contact us at hello@southees.com.au.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations. Once the information is no longer needed, we will securely delete or anonymize it.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hello@southees.com.au